Customer Support

When you purchase from Turbochargers Direct you don't have to worry about getting the wrong part for your application. Our Correct Part Guarantee means you can buy from us with confidence.  Click here to learn more about our "Commitment to Fitment" and how we can gaurantee you will always get the right part, the first time, when you buy from Turbochargers Direct.
With over 15 years of experience in the turbocharger business, we have what it takes to support our customers before, during and after their purchase.  Have a question about your installation?  Need a hand with troubleshooting?  Want some help identifying the exact turbocharger for your application?  No problem – give us a call toll free, send us an email, or chat with us online – we’re here to help.  Click here to see some of our industry affiliations and expert credentials.
Every turbo ships free!  Yes, you read that right – every complete turbo we sell includes free standard shipping to the contiguous 48 US states.  If you need your turbo in a hurry, we have deeply discounted rates on expedited and overnight shipping.  We are happy to ship to HI, AK, Puerto Rico, and US Protectorates.  We offer international shipping almost anywhere in the world.  Nobody beats our shipping service. Click here for more information about shipping.

Turbochargers Direct gives our customers the best warranty in the business, hands down.  We offer an industry leading warranty on every turbocharger we sell.  All of the parts and accessories we sell carry at least a 1-year, unlimited mile warranty.  We don’t just say we have the best warranty, we actually stand behind it.  Click here for everything you need to know about our warranty.  Be careful when you buy a turbocharger online, or anywhere for that matter.  Make sure you get a warranty you can trust, and someone you can call if you ever need it.


We’re customers too.  We know what it’s like to need to make a return or exchange, so we do everything we can to make the process easy for our customers.  Whether you ordered by mistake, your plans have changed, or your customer backed out of the repair, we’ve got you covered.  Any un-used, un-installed product can be returned within 60 days of purchase. Click here for return details and instructions.

Core returns can be a pain, but not when you buy a turbocharger online from us.  We make core returns easy by giving you plenty of time to return your core, and we even pay for your return shipping!  If you’re not sure what a “core” is, or if you want all the details on our core return process, click here.
If your business is a reseller or repair facility, or if you operate a fleet, we have special programs for you.  Get exclusive access to additional discounts on overnight shipping, and discounted part pricing combined with our first class customer service and technical support.  Let us help you grow your business.  Call us today, or submit your application here.
We offer exclusive coupons and discounts for first time customers, newsletter subscribers, and special manufacturer promotions.  Sign-up for our newsletter to stay up to date.  Call us toll-free now to get current promotions.  Visit our Coupons & Discounts page for more info.